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Public Administration

Policy clarity and faster case handling

AidEun brings together laws, guidelines, and case history to help public servants serve faster and consistently.

AidEun Assistant

Is household income 485,000 NOK eligible for housing benefit? Cite regulations

Based on Housing Benefit Regulation §3-2, household income 485,000 NOK exceeds the 2024 limit of 450,000 NOK for a family of 4. Not eligible for standard housing benefit. However, check §3-5 for special circumstances (disability, medical costs)...

Draft decision letter for case 2024-1847 with standard language

A Co-pilot for Every Role

Tailored solutions for the entire team.

Case Handler

Your Intelligent Case Co-pilot

Pain Points

Navigating complex laws and regulations.
High volume of citizen inquiries.
Drafting decisions and letters is repetitive.

Benefits

Get instant, cited answers from legal and policy documents.
Summarize case histories to get up to speed quickly.
Automate the drafting of standardized letters and decisions.

Department Manager

Your Team Performance Multiplier

Pain Points

Ensuring consistent decisions across the team.
Long case processing times.
Training new case handlers is slow.

Benefits

Lower operational costs by increasing staff efficiency.
Improve citizen satisfaction with faster, more accurate responses.
Gain insights into policy impact and service demand.

Agency Director

Your Strategic Service Delivery Enabler

Pain Points

High operational costs.
Low citizen satisfaction scores.
Difficulty in adapting to new legislation.

Benefits

Lower operational costs by increasing staff efficiency.
Improve citizen satisfaction with faster, more accurate responses.
Gain insights into policy impact and service demand.

Core Use Cases

How AidEun delivers value every day.

Policy Lookup

Explain eligibility rules with citations to specific clauses.

Case Summaries

Summarize history and suggest next steps.

Template Drafting

Generate letters and decisions with correct references.

Citizen Inquiry Triage

Automatically categorize and route incoming citizen requests.

Proof & Credibility

"Government agencies can reduce case processing times by up to 30% using AI."

- Industry Research

"Automating routine tasks can free up 40% of a public servant's time for more complex work."

- Industry Research

ROI You Can Measure

Processing time

-25%

Appeals due to unclear advice

-15%

See how much you could save with our tailored calculator.

Calculate Your Own ROI

Prompts to Try

Is this household eligible for benefit X? Provide explanation with legal references.

Draft a decision letter for case 2025-0172 with standard language.

Summarize the key changes in the new planning regulations.

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