Authorized Sub-processors & Cloud Vendors

In accordance with Section 5 of AISolutions’ Data Processing Addendum (DPA) and GDPR Article 28(4), this page maintains an official and up-to-date register of all third-party sub-processors and cloud infrastructure providers authorized to process data for AidEun and SalesQuote.

Sub-processor
Service / Purpose
Processing & Storage Location
Transfer Mechanism
Microsoft Ireland Operations Ltd.
Azure Cloud Infrastructure & Azure OpenAI Service ((Hosting, Databases, Key Vault & AI Model Inference)
Norway (Azure Norway East) / EU
Intra-EEA Processing
Microsoft Ireland Operations Ltd.
Microsoft 365 Exchange Online (Transactional SMTP Communication)
Norway / EU
Intra-EEA Processing
Novel Teams Solutions Pvt. Ltd.
Tech-lead production support, development, and engineering
India (Remote Access Only – No local persistent copies)
Standard Contractual Clauses (SCC Module 3) + Transfer Impact Assessment (TIA)

Active Sub-processors Register

Last updated: July 28, 2026 | Governance Version: 2.1

Frequently Asked Privacy & Infrastructure Questions

Where is customer data stored by AISolutions?

All primary databases, file stores, and persistent customer data for AidEun and SalesQuote are hosted exclusively in Microsoft Azure's Norway East region in Oslo/Hamar.

Are AI prompts used to train base models?

No. AISolutions enforces a strict Zero-Training policy with OpenAI Ireland Ltd. Customer inputs, prompts, and outputs are processed ephemerally and are never used to train or fine-tune public AI models.

How is data transfer to India (Novel Teams) secured?

Support personnel in India have remote read-only access for maintenance only. No local copies of customer data are created or stored in India, and the transfer is legally protected via EU Standard Contractual Clauses (SCC Module 3) and a completed Transfer Impact Assessment (TIA).

Read Full Privacy Policy
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Org.nr: 931 884 220

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