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Transform Your Customer Support from a Cost Center to a Revenue Driver

Empower your team, delight your customers, and boost your bottom line with a smart AI assistant for customer care. Modern support teams face high ticket volumes and complex queries; our AI assistant is built to solve these challenges.

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AidEun Assistant

A Co-pilot for Every Role

Tailored solutions for the entire team.

For the Support Agent

The AI Assistant as Your Co-pilot

Pain Points

"Drowning in repetitive questions and struggling to find the right information."

Benefits

  • Instant Knowledge Retrieval: Find answers in seconds from internal documents, wikis, and past tickets.
  • Drafting & Summarization: Automatically draft replies, summarize long conversations, and create internal notes.
  • Personalized Responses: Get real-time suggestions for empathetic, on-brand responses.

For the Support Manager

The AI Assistant as Your Force Multiplier

Pain Points

"High employee churn, long onboarding times, and difficulty ensuring consistent quality."

Benefits

  • Significant Cost Reduction: Automate up to 80% of repetitive inquiries, reducing the need for extensive human intervention.
  • Improved Customer Satisfaction (CSAT): Deliver faster, more accurate support to increase customer loyalty.
  • Data-Driven Decisions: Leverage insights from support conversations to inform product and strategy.

For the Organizational Leader

The AI Assistant as Your Strategic Advantage

Pain Points

"Rising operational costs, losing customers to poor experience, and difficulty scaling."

Benefits

  • Significant Cost Reduction: Automate up to 80% of repetitive inquiries, reducing the need for extensive human intervention.
  • Improved Customer Satisfaction (CSAT): Deliver faster, more accurate support to increase customer loyalty.
  • Data-Driven Decisions: Leverage insights from support conversations to inform product and strategy.

Core Use Cases

How AidEun delivers value every day.

Draft a Personalized Response

Find Information Instantly

Summarize a Long Ticket Thread

Integrate with Your Tools

Proof & Credibility

"AI-powered support cuts average handling time by 40% and boosts satisfaction by 30%."

- Industry Research

"81% of customers prefer AI-driven self-service options, reducing support tickets and operational costs."

- Industry Research

Prompts to Try

"Help me draft a polite response to a customer who is frustrated about a delayed delivery."

"Find the refund policy for a SaaS subscription in our knowledge base."

"Summarize the key points of this support ticket."